Order Processing

All orders are processed within 1–3 business days after payment confirmation.

Orders placed on weekends or public holidays will be processed on the next working day.

Shipping Coverage

We currently ship across India.

For bulk, wholesale, or international inquiries, customers may contact us directly.

Estimated Delivery Time

Delivery timelines may vary due to weather conditions, courier delays, or unforeseen circumstances.

Shipping Charges

Shipping charges will be displayed during checkout based on:

• Delivery location
• Package weight
• Order value

Free shipping promotions may be offered periodically.

Order Tracking

Once your order is shipped, tracking details will be shared via email, SMS, or WhatsApp (if available).

Delivery Delays

SC Naturals shall not be responsible for delays caused by:

• Natural disasters
• Transportation disruptions
• Government restrictions
• Courier service issues

We will make every effort to keep customers informed.

Incorrect Address

Customers are responsible for providing accurate shipping details.

SC Naturals shall not be liable for delays or losses arising from incorrect or incomplete addresses provided by the customer.

Damaged Packages

If the package appears damaged upon delivery:

1. Take photos immediately.
2. Contact us within 24 hours of delivery.
3. Share order details and supporting images.

We will review the case and provide appropriate assistance.